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I suppose there are some who naturally enjoy and seek out confrontation with other people. But this is not true for most of us, where confrontation presents very uncomfortable defensive emotions even to the point of invoking concern about physical danger. When confronted, my reaction would be one of anxiety and anger. As I began…
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“As the founder and owner of this business, it was my courage and persistence that got the business started. I was the one that made the right decisions and made things work. When something needed to be done, I did it. There were some tough decisions to make, but making them and being right got…
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How often have you wanted to have a conversation – a difficult conversation on a tough topic – and the answer you get from the person you need to have the conversation with is: “I will talk to you about that for five minutes tomorrow” or something equivalent. From this response you know the conversation…
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Small to medium-sized businesses (SMBs) often have hierarchical structures which emphasize decision-making as a product of a small group consisting of the owners of the business who make the decisions without documentation. Much of what I do as a consultant is facilitating group decision-making and implementing dynamic planning (planning on a format that communicates planning…
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How do you make consistently good decisions? There are many who say: “trust your gut.” Maybe this saying is another way of advising you to pay attention to your feelings and emotions or experience when making a decision. But what about those who trust their gut and avoid part or all of the decision-making process?…
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As with other human endeavors, managing a business consists of having critical conversations. The essence of effective group decision-making is having these conversations with those who have knowledge, expertise, and experience. A critical conversation is one where a meaningful exchange of information and opinion occurs; that critical conversation is also likely to be an emotional…
