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How often have you wanted to have a conversation – a difficult conversation on a tough topic – and the answer you get from the person you need to have the conversation with is: “I will talk to you about that for five minutes tomorrow” or something equivalent. From this response you know the conversation…
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Small to medium-sized businesses (SMBs) often have hierarchical structures which emphasize decision-making as a product of a small group consisting of the owners of the business who make the decisions without documentation. Much of what I do as a consultant is facilitating group decision-making and implementing dynamic planning (planning on a format that communicates planning…
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How do you make consistently good decisions? There are many who say: “trust your gut.” Maybe this saying is another way of advising you to pay attention to your feelings and emotions or experience when making a decision. But what about those who trust their gut and avoid part or all of the decision-making process?…
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As with other human endeavors, managing a business consists of having critical conversations. The essence of effective group decision-making is having these conversations with those who have knowledge, expertise, and experience. A critical conversation is one where a meaningful exchange of information and opinion occurs; that critical conversation is also likely to be an emotional…
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Does the fact that one has power also indicate that one is wise? Usually, it takes wisdom and perhaps luck to accomplish business success. Correct decisions are made to enable business success. A founder of a successful business acquires power. If that power indicates wisdom, what will limit continued business success? We know from many…
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The correct setting of a goal is of utmost importance and often overlooked in the planning process. Usually, a goal is set by the policy-making group, often dominated by owners in a small to medium-sized business (SMB). There is nothing more demoralizing to all business groups than a bad goal. The group that would execute…
